Dear User,
Please find hereafter clear information on how we will process your personal data that you either provide to us directly or that we will collect through your navigation on our website under art. 13 European Regulation n. 679/2016 (GDPR).
Data controller
The Data Controller is Cose Buone Srls (Osteria Contemporanea da Riccardo)
Registered Office: Calle de L’oca, 4426 30121 Venice, Italy
VAT Number: 04514030271
E-mail: info@osteriadariccardo.com
PEC: cosebuonesrls@mypec.eu
1. Use of your personal information: purpose and conditions
What personal information do we collect?
Name and surname
Email address and Telephone number
Navigation data: IP address, browser type, and interaction data collected through cookies.
Information on collection and use of data (purpose and legal basis)
The Personal Information provided are used to:
Service Requests: Respond to information requests and reservations. Legal basis: Execution of pre-contractual/contractual measures.
Statistical Analysis: Monitor website performance via Google Analytics 4 (GA4). We use Google Consent Mode v2 to respect your privacy choices. Legal basis: Consent (for cookies).
Marketing & Remarketing: Track conversions and optimize ads via Meta Pixel. Legal basis: Consent.
How long do we keep your personal data?
Personal data for service requests are kept for the period necessary to provide feedback. Statistical and marketing data are kept according to the durations specified in our Cookie Policy.
2. How is your personal information processed?
The collected data are processed with IT tools. Appropriate security measures are observed to prevent data loss or unauthorized access.
Data Transfer outside the EU
For statistical and marketing purposes (Google and Meta), data may be transferred to the United States. Such transfers are governed by the EU-U.S. Data Privacy Framework (DPF) and Standard Contractual Clauses to ensure an adequate level of protection.
3. Who manages your personal information?
Your information is processed by authorized internal staff and by professional third parties (web agency, hosting provider) formally designated as Data Processors.
4. Who sees your personal data?
Personal data will not be sold or disclosed to unauthorized third parties. They may be shared with Google (Analytics) and Meta (Pixel) only if you have provided explicit consent through our cookie banner.
5. Your Rights
According to GDPR, you have the right to ask the Data Controller:
Access & Correction: Request a copy of your data or correct inaccuracies.
Cancellation (Right to be forgotten): Request the deletion of your data under art. 17 GDPR.
Limitation & Portability: Request that data processing be limited or receive your data in a structured format.
Withdrawal of Consent: You can withdraw your consent for cookies at any time via the “Change Cookie Settings” button on our website.
You can exercise your rights by contacting: info@osteriadariccardo.com.
Complaint to the Authority
You have the right to lodge a complaint with the “Garante per la protezione dei dati personali”: www.garanteprivacy.it.